I would like to recognize Freddy Lopez for the outstanding service and professionalism he provided. Freddy demonstrated excellent communication, attention to detail, and a strong commitment to customer satisfaction throughout the entire process. He wasβ¦
Ways to get hold of us.
For anything urgent, call. We answer every day. If you smell gas, leave the house first and call SoCalGas at 1-800-427-2200 and 911 from outside. For questions or scheduling, call or text, whichever is easier for you.
Phone (every day)
(909) 312-4516Real people answer real phones, day and night, and we can take your call in Spanish.
Text
(909) 247-6791Text a photo of the problem and a quick note. A real person texts you back, 8 a.m. to 8 p.m., 7 days a week.
Office
Our office is at 4667 Holt Blvd. Our service area covers Montclair and nearby cities across San Bernardino and Riverside counties, plus eastern Los Angeles County.
Hours
Phones are answered nights, weekends and holidays too.
Our guarantee: a note from John
Thank you for trusting us with the work in your home. I hope our team treats you with the kindness you deserve, because that’s what I expect from everyone who wears the Sweetwater name. If we fall short in any way, please call me personally, anytime, day or night, at (909) 247-6791, and I’ll make it right.
John Howe, The Kind Plumber
Cities we serve.
Common reasons customers reach out.
Most customer calls fall into one of these categories. Tap any service for details, FAQs, and how we approach the work:
- π¨ Emergency plumbing: active leak, no water, sewer backup
- π§ Slab leak detection & repair: electronic and acoustic detection, spot repair, reroute, or full repipe
- π₯ Water heater service: repair, replacement, tankless conversion, heat pump install
- π Drain cleaning: cabling, hydrojetting, camera inspection
- π§ Sewer line repair: traditional and trenchless options
- π© Whole-home repipe: PEX or copper
- β½ Gas line service: repair, install, BBQ/fire pit lines
- π’ Commercial plumbing: restaurants, retail, multi-family, hotels
Don't see your situation? Call us at (909) 312-4516. We likely handle it.
Real reviews from real customers.
Prompt, thorough, and knowledgeable. I also like the fact that I have had technicians return after a few years and remember me and my past projects.
I have contacted John, the owner, several times about different issues , and he has always been helpful and responsive. He was always willing to troubleshoot with me over the phone and would personally show up the next day to assess the problem when needed. Iβ¦